Winner at the TJ Awards

To start our day we attended a great day event with Training Journal who ran a day conference. A host of interesting speakers such as Andy Lancaster & Perry Timms shared their insights on the learning & development landscape &

Posted in Uncategorized

Thrilled to be nominated for UK Training Journal awards

The TJ Awards 2017 – recognising the best in L&D practice The Training Journal Awards are part of the TJ brand which for over 50 years has been supporting those involved in workplace learning and development with their CPD. The Awards,

Posted in Awards

Food & beverage staff use our mobile app to improve skills

foodbeverage holding drinks

We are delighted to be rolling out our mobile application to the Food & Beverage sector. Our mobile application is ideal for busy staff with little time on their hands for training. Instant access to relevant customer & product scenarios

Posted in Coaching, Customer experience, Front Line Staff, Gamification, Management Tools, Uncategorized Tagged with: , , , , ,

Driving Revenue in Meetings & Conferences

We are currently working with Ciara Feeley of Conferenceconvertor.com in creating content on Jamjou that will focus on driving revenue in area of Meetings & Conferences. Author of a book for hotels & venues on how to WIN more Conference & Event Business

Posted in Coaching, Front Line Staff, Revenue increase, Sales, Uncategorized Tagged with: , , , ,

What’s hot in L&D 2017 – Personal, Collaborative and Small!

collaborative-learning

The 4th annual L&D Global Sentiment Survey conducted by Donald H Taylor on respondents from 60 countries, found that the No.1 growth area in the future is personalisation. The Top 3 of ‘What will be hot in L&D in 2017?’ Personalisation/adaptive delivery: Today,

Posted in Big data, E Learning, Gamification, Learner engagement, Personalisation Tagged with: , , , ,

Measuring Productivity for a Change

knowledge_worker

Two immense changes have brought about a paradigm shift and subsequent challenges for managers today on how they manage, measure productivity and motivate their staff: Our roles have changed – from manual to skilled or knowledge workers. Employees have changed –

Posted in E Learning, Gamification, Management Tools

The Skills Gap Challenge

skills gap

A recent article: “Identify your skill gaps and create the learning environment to address them” rounds up some really compelling statistics on the three key skills gap challenges facing managers today. The article also presents top-level findings from Brandon Hall

Posted in E Learning, Employee engagement, Front Line Staff, Game based learning, Gamification, Gaming mechanics, Learner engagement, Lms Tagged with: , , , , , , , ,

Help in the hand for the squeezed middle manager

funny-squeezed-cat-445x615

Under the best of circumstances, managing people is challenging. Managing a team of front line staff in a busy environment in front of, or on the phone to customers is particularly challenging. Emma is one such manager and her challenges come from all angles: On the one hand, she is

Posted in Employee engagement, Front Line Staff, Management Tools

Key Drivers of Engagement

key driver

For me, Bersin by Deloitte never fails to deliver insightful commentary, opinion, and analysis on what’s what in the HR and talent industry. A recent report: ‘Predictions for 2017, Everything Is Becoming Digital’ provided 11 key predictions ranging from organisational design,

Posted in Employee engagement, Front Line Staff

Does data or gut instinct drive your decisions?

gut-feeling

TechTarget defines data-driven decision management (DDDM) is “an approach to business governance that values decisions that can be backed up with verifiable data. The success of the data-driven approach is reliant upon the quality of the data gathered and the

Posted in Big data, Decision management, Management Tools, Revenue increase Tagged with: , ,